Claude 3

2 use cases using this technology

2published use cases

2industries

2countries on record

Computer Vision

top AI capability

Evidence mix: High 2 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Industry

Country

2 use cases

ManufacturingConversational AIRetrieval-Augmented Generation

KONE deploys generative AI Technician Assistant to speed elevator and escalator field service

KONE, the Finland-based elevator and escalator company, built a Technician Assistant using Claude 3 through Amazon Bedrock to help field technicians resolve equipment issues more efficiently. The assistant supports more than 40,000 field technicians per day and handles approximately 30,000 technical help desk calls monthly, speeding resolution and improving service.

KONE· FinlandClaude 3 · Amazon Bedrock

AutomotiveGenerative AIComputer VisionLarge Language Models

Ferrari Advances Generative AI for Customer Personalization and Production Efficiency

Ferrari built a car configurator on AWS using LLMs in Amazon Bedrock and Amazon Personalize, letting customers personalize their vehicle across millions of possible configurations with 3D visualization, which increased sales leads and cut configuration times by 20%. Ferrari also fine-tuned Amazon Titan, Claude 3 and Llama models in Bedrock (combined with Amazon SageMaker JumpStart) on its own documentation to power an after-sales generative AI chatbot that classifies and summarizes customer care tickets, and uses Amazon Lookout for Vision to automate quality inspection and defect detection on the assembly line. Generative AI is also used to run vehicle design simulations and text-to-image prototyping to reduce reliance on physical prototypes.

Ferrari S.p.A.· ItalyAmazon Bedrock · Amazon Personalize · Amazon SageMaker JumpStart +5