BMW Group Delivers Generative AI-Based Cloud Optimization Assistant (ICCA) Using AWS
BMW Group· GermanyAmazon BedrockBMW Group developed the In-Console Cloud Assistant (ICCA), a conversational generative AI assistant built with Amazon Bedrock, to help its 450+ DevOps teams across more than 450 AWS accounts monitor performance, identify bottlenecks, and detect optimization opportunities. Built with the AWS Generative AI Innovation Center, ICCA keeps data within the BMW Cloud Room hosted on AWS and has helped BMW scale cloud governance and reduce costs and time to market.
Overview
BMW Group developed the In-Console Cloud Assistant (ICCA), a conversational generative AI assistant built with Amazon Bedrock, to help its 450+ DevOps teams across more than 450 AWS accounts monitor performance, identify bottlenecks, and detect optimization opportunities. Built with the AWS Generative AI Innovation Center, ICCA keeps data within the BMW Cloud Room hosted on AWS and has helped BMW scale cloud governance and reduce costs and time to market.
The challenge
With over 450 DevOps teams working across more than 450 AWS accounts to produce business-critical applications, optimizing cloud infrastructure was a challenge for BMW Group.
The solution
BMW Group worked with the AWS Generative AI Innovation Center to build the In-Console Cloud Assistant (ICCA), a conversational generative AI assistant using Amazon Bedrock. With the ability to understand natural language requests, ICCA helps BMW Group DevOps teams accelerate the optimization process by monitoring performance, identifying bottlenecks, and detecting opportunities for improvement across accounts. Because BMW Group can use Amazon Bedrock like any other AWS service, no data moves outside the BMW Cloud Room, which is hosted on AWS, with data encrypted in transit and at rest.
Reported business value
Using Amazon Bedrock, BMW Group has been able to scale its cloud governance, reduce costs and time to market, and provide a better service for its customers.
Sources
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