RetailFraud & Anomaly DetectionPublic Cloud

Fanatics scales risk and security assurance for AI readiness

Fanatics· United StatesOracle Fusion Cloud ERP · Oracle Fusion Cloud HCM · Oracle Fusion Cloud SCM +2

Fanatics, a global digital sports platform, consolidated 15 ERP systems onto Oracle Fusion Cloud Applications and activated 60 Oracle Fusion Cloud Risk Management algorithms to automate monitoring of access, configurations, and transactions. The company uses AI-generated security briefings to give reviewers business context and recommendations, and integrated Oracle Access Governance with Fusion Risk Management to build a scalable governance foundation ahead of introducing Fusion Agentic Applications and other AI-enabled processes.

Overview

Fanatics, a global digital sports platform, consolidated 15 ERP systems onto Oracle Fusion Cloud Applications and activated 60 Oracle Fusion Cloud Risk Management algorithms to automate monitoring of access, configurations, and transactions. The company uses AI-generated security briefings to give reviewers business context and recommendations, and integrated Oracle Access Governance with Fusion Risk Management to build a scalable governance foundation ahead of introducing Fusion Agentic Applications and other AI-enabled processes.

This entry has 14 published fields tied to exact passages in an immutable source capture.

Inspect the highlighted source

The challenge

As Fanatics grew, the company needed more automation to monitor sensitive-data access, risky configurations, and suspicious transactions. Before consolidating 15 ERP systems on Oracle Fusion Cloud Applications, Fanatics relied on many manual processes, which made it harder to apply consistent controls across its expanding business.

The solution

Fanatics activated 60 Oracle Fusion Cloud Risk Management algorithms to automate monitoring of access, configurations, and transactions, routing issues to process owners, and used AI-generated security briefings to give reviewers business context and recommendations. Fanatics also integrated Oracle Access Governance with Oracle Fusion Cloud Risk Management to add preventive checks across Oracle Fusion Cloud and other in-scope applications.

Fraud & Anomaly DetectionGenerative AI

Reported business value

With automated, integrated controls in place, Fanatics now has a scalable governance foundation to support Fusion Agentic Applications and other AI-enabled processes as they are introduced across the business.

Sources

Open any source and check the claim yourself — that is the point of the register.

This record was researched and written with AI assistance, and its claims were checked against the sources above. (EU AI Act art. 50 transparency notice.)

Related entries

Other retail entries in the register.

All entries
RetailConversational AIPublic Cloud

Omoda's generative AI stylist lifts conversion rate 2.5x for online fashion shoppers

Dutch fashion retailer Omoda built AI stylist, a virtual shopping assistant powered by Google Cloud's Gemini Pro 1.5 model with Vertex AI Multimodal Embeddings and Vector Search. AI stylist holds natural-language conversations with customers, understands their needs, and builds complete outfits combining clothing, shoes, and accessories rather than just matching similar products, with an Intelligent Brand Matching feature that factors in brand affinities. Customers who use AI stylist convert at a rate 2.5 times higher than average, and the tool also improves inventory management through better trend anticipation.

96/100HighPrimary source
Omoda· NetherlandsGemini 1.5 Pro · Vertex AI Multimodal Embeddings · Vertex AI Vector Search
RetailComputer VisionPublic Cloud

Furniture.com Transforms Online Search with Databricks

Furniture.com unifies over 60 retail partners and 1.5 million SKUs on the Databricks Data + AI Platform, using Delta Lake, MLflow and Unity Catalog to run its ML lifecycle. Its Find It AI product-discovery tool uses generative AI to create a synthetic image representing shopper intent, then matches it against the product catalog for image-based search. A Collections model uses LLMs to automatically group related products, finding more than 16,000 collections across 50+ partners with no human intervention. Users who interact with Find It AI show a click-through rate 8x higher than baseline and a return rate 3.2x higher than baseline.

96/100HighPrimary source
Furniture.comDatabricks Data + AI Platform · Delta Lake · MLflow +3
RetailConversational AIUnknown

How Walmart Achieved Enterprise Transformation Through Digital Experience Innovation

Working with implementation partner Nativa on LivePerson's technology, Walmart customized and integrated conversational technology into its WhatsApp channel, including a FAQ-Transactional Bot to streamline searches, inquiries and purchases. The solution delivered a 60% increase in productivity and a 10 percentage point improvement in CSAT/NPS, along with operational savings through automated customer service processes.

92/100HighPrimary source
WalmartLivePerson · WhatsApp
RetailNatural Language ProcessingPublic Cloud

Zalando enhancies customer engagement and operational efficiency with Mistral

Zalando, a European e-commerce platform, integrated Mistral models hosted on AWS Bedrock into its platform to add natural language processing and machine learning capabilities. The integration supports personalized recommendations, improved customer service and streamlined operations for the retailer's shopping experience.

96/100HighPrimary source
ZalandoMistral · Amazon Bedrock

Was this helpful?

Your feedback helps us improve our use case database