KI hilft bei Onlineanmeldung der Eheschließung
Landeshauptstadt Wiesbaden· GermanyDie Landeshauptstadt Wiesbaden setzt bei der Onlineanmeldung zur Eheschließung nun Künstliche Intelligenz ein. Die KI generiert direkt nach der Anmeldung eine individuelle Übersicht der benötigten Dokumente für das Traupaar, analysiert die hochgeladenen Unterlagen anhand von zehn typischen Konstellationen, prüft Vollständigkeit und Lesbarkeit und bereitet die Dokumente für die fachliche Prüfung vor. Ein Ampelsystem zeigt den Standesbeamtinnen und Standesbeamten, ob Dokumente fehlen. Die rechtliche Prüfung und Entscheidung verbleiben beim Standesamt. In Wiesbaden melden 75 Prozent der Traupaare ihre Eheschließung online an.
Overview
Die Landeshauptstadt Wiesbaden setzt bei der Onlineanmeldung zur Eheschließung nun Künstliche Intelligenz ein. Die KI generiert direkt nach der Anmeldung eine individuelle Übersicht der benötigten Dokumente für das Traupaar, analysiert die hochgeladenen Unterlagen anhand von zehn typischen Konstellationen, prüft Vollständigkeit und Lesbarkeit und bereitet die Dokumente für die fachliche Prüfung vor. Ein Ampelsystem zeigt den Standesbeamtinnen und Standesbeamten, ob Dokumente fehlen. Die rechtliche Prüfung und Entscheidung verbleiben beim Standesamt. In Wiesbaden melden 75 Prozent der Traupaare ihre Eheschließung online an.
The challenge
Wiesbaden sought to make the online marriage registration process more predictable for couples -- giving them real-time, individually tailored guidance on the steps and documents needed -- while also relieving registrar office staff, who previously had to manually determine required documents and check submissions for completeness.
The solution
Wiesbaden now uses AI to support online marriage registration. Directly after registration, the AI generates an individual overview of the documents needed for the couple. Couples upload their documents, which the AI analyzes according to ten typical constellations, checks for completeness and legibility, and prepares them for review by registrar staff. A traffic-light system shows registrars whether documents are missing; legal review and the final decision remain with the registry office.
Reported business value
In Wiesbaden, 75 percent of couples register their marriage online. The AI support aims to reduce follow-up queries, avoid missing submissions, make the process more predictable for couples, and relieve the workload of registrar staff.
Sources
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