Databricks Data + AI Platform

Evidence mix: High 23 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Use cases (23)Related technologies (12)Products & vendor

IndustryTelecommunications5Energy3Financial Services3Retail3Technology & Software3Healthcare2Manufacturing2Consumer Goods1Transportation1

CountryNetherlands2Brazil1Finland1Japan1South Korea1Switzerland1Location not stated16

23 use cases

HealthcareMachine LearningPredictive Analytics

Ensemble Health Partners modernizes the healthcare revenue cycle with Databricks

Healthcare revenue cycle company Ensemble Health Partners migrated its EIQ intelligence engine to a Databricks lakehouse with Delta Lake and Unity Catalog, tuning over 5,500 ML models on 25,000+ variables to prevent claim denials and improve revenue yield, achieving a 2x performance improvement and 10x reduction in failure rates.

EHEnsemble Health PartnersDatabricks Data + AI Platform · Delta Lake · Unity Catalog +1

HealthcareGenerative AIRetrieval-Augmented Generation

Accolade creates seamless healthcare experiences with a RAG solution on Databricks

Healthcare technology company Accolade consolidated fragmented data from AWS Redshift and Snowflake into a Databricks lakehouse with Unity Catalog and built a RAG solution using the open-source DBRX model via Agent Bricks Custom Agents to help internal teams quickly and accurately answer complex member inquiries.

AccoladeDatabricks Data + AI Platform · Unity Catalog · Agent Bricks +3

ManufacturingGenerative AIAI Model Development & MLOps

Joby sees faster insights and democratizes data with Databricks

Joby Aviation uses the Databricks Data + AI Platform to push data to developers and engineers for faster insights, developing an AI sandbox and leveraging model serving and foundation models for data insight extraction across the company.

JobyAgent Bricks · Databricks Data + AI Platform

TelecommunicationsMachine LearningPredictive Analytics

Powering EV mobility with optimized charging stations

CKDelta processes over 12 billion daily telco mobility signals across seven countries on the Databricks Data + AI Platform to power its ∆Power product, which helps utility companies identify optimal EV charging station locations, boosting revenue potential up to 20x and cutting data processing time from 4-5 hours to 20 minutes.

CKDeltaDatabricks Data + AI Platform · Unity Catalog · MLflow +1

Technology & SoftwareMachine LearningPredictive AnalyticsGenerative AI

Launching end-to-end security in 6 months to cut client churn

SK Shieldus built an integrated data analytics platform on Databricks in six months, deploying a cancellation-prevention scoring model and a predictive control model for security dispatch using Delta Lake, Lakeflow Jobs and Unity Catalog, improving machine learning model accuracy from under 70% to over 90% and reducing unnecessary dispatches by 2%.

SK Shieldus· South KoreaDatabricks Data + AI Platform · Delta Lake · Lakeflow Jobs +2

EnergyPredictive AnalyticsMachine Learning

Using data to power-fuel the transition to a carbon-neutral world

Helen, Helsinki's energy utility, built a centralized data and AI platform on Databricks to power forecasting and optimization models for its district heating system serving about 90% of Helsinki's population, processing real-time streaming sensor and IoT data to optimize distributed energy resources and EV charging placement as part of a plan to cut carbon emissions over 80% by decommissioning coal plants.

Helen· FinlandDatabricks Data + AI Platform · Delta Lake · Spark Declarative Pipelines +3

Financial ServicesLarge Language ModelsRetrieval-Augmented GenerationAgentic AIDocument Intelligence

Accelerating client strategy success with AI-powered insights

EY-Parthenon built an AI-powered platform on Databricks using fine-tuned models, AI Search/RAG and an agent framework to automate KPI extraction from hundreds of thousands of unstructured M&A documents, cutting insight-extraction time from weeks to hours and delivering 30-50% efficiency gains.

EYEY-ParthenonDatabricks Data + AI Platform · Unity Catalog · Delta Lake +6

Technology & SoftwarePredictive AnalyticsRecommendation & Personalization

Turning audience insights into revenue gains

Sovrn unified Commerce and Ad Exchange data on the Databricks Data + AI Platform with Unity Catalog governance across 30+ AWS accounts, powering AI-driven audience targeting and traffic shaping that increased publisher yield by 30%, cut infrastructure costs 70% and made data pipelines 5x faster.

SovrnDatabricks Data + AI Platform · Unity Catalog · Delta Lake +2

RetailNatural Language ProcessingLarge Language Models

Aligning workwear innovation with customer-focused insights

Carhartt used the Databricks Data + AI Platform with Delta Lake and Lakeflow Jobs to analyze over 180,000 customer reviews with a Llama-3.1-70B model for sentiment analysis and emotion detection, achieving a 100% reduction in pipeline failures, 50% less code review time and 6x faster delivery of new customer features.

CarharttDatabricks Data + AI Platform · Delta Lake · Lakeflow Jobs +3

Financial ServicesPredictive Analytics

ABN AMRO's financial services digital transformation at a global scale with Databricks

ABN AMRO, the third-largest bank in the Netherlands, moved from a centralized on-premises data warehouse and siloed teams to the Azure Databricks Data + AI Platform, operationalizing it within a couple of months. The platform, using Delta Lake for reliable data pipelines and MLflow for deploying machine learning models, gave over 500 engineers, scientists and analysts shared access to data. ABN AMRO uses the platform for machine learning-based fraud detection to identify anomalous behavior such as money laundering, a marketing automation stack for faster, more relevant customer product recommendations, and a client dashboard giving support teams a near real-time view of customer assets and transactions. The bank delivered its use cases 10 times faster than with its previous infrastructure, with over 100 additional use cases planned.

ABN AMRO· NetherlandsDatabricks Data + AI Platform · Delta Lake · MLflow +2

Financial ServicesGenerative AI

Independer cuts feature delivery 50% with Lakebase

Independer, the largest independent comparison platform in the Netherlands, used Databricks Lakebase to eliminate the export bottleneck between its Customer 360 data platform (built on Databricks and Unity Catalog) and the production APIs serving its website, customer service tools, and internal analytics. Because customer data had been fragmented across legacy on-premises systems, engineers previously had to write export scripts and load a separate SQL Server instance before building new features. By synchronizing gold tables directly with consuming services via Lakebase (built on PostgreSQL), Independer cut development work for new Customer 360 features by 50% and is now building GenAI agent proof-of-concepts that store state in Lakebase.

Independer· NetherlandsLakebase · Unity Catalog · Databricks Data + AI Platform +1

ManufacturingPredictive Analytics

Trackunit Builds IrisX on Databricks, Giving Construction Customers 5x Faster Time-to-Market

Construction telematics company Trackunit unified previously siloed Finance, Engineering and RevOps data (6 million connected machines, 3 billion data points processed daily) onto the Databricks Data + AI Platform, then exposed that capability to customers through its IrisX platform. OEMs, rental and construction companies building on IrisX see 5x faster time-to-market than building their own data architecture, and Trackunit is extending the platform toward predictive maintenance using Databricks Genie and Agent Bricks.

TrackunitDatabricks Data + AI Platform · Unity Catalog · AI/BI +3

EnergyPredictive AnalyticsMachine Learning

Plenitude builds machine learning models on Databricks to forecast energy demand and renewable production

Eni-owned energy company Plenitude, which serves 10 million households and businesses across Europe, uses statistical models and machine learning on the Databricks Data + AI Platform to forecast customer energy consumption at hourly and daily granularity, forecast wind and solar generation from its renewable asset portfolio, and run customer segmentation and propensity models across 60 implemented use cases.

PlenitudeDatabricks Data + AI Platform · Delta Lake · Unity Catalog +2

EnergyGenerative AIRetrieval-Augmented GenerationConversational AIDocument Intelligence

Axpo boosts operational efficiency across the energy value chain

Axpo Group, a major player in the Swiss energy sector, built a GenAI knowledge platform on the Databricks Data + AI Platform to give employees secure, permission-aware search across internal data sources including technical standards, specifications and best practices. The architecture uses a medallion pattern (Bronze/Silver/Gold layers), Lakeflow Jobs for orchestration, RAG-based AI Search, GPT-4o for conversational responses, and Mistral OCR for scanned documents. The tool achieved a 90% approval rating and delivered 30% time savings for power users, with a 3x increase in user adoption as it expanded beyond engineering.

Axpo Group· SwitzerlandDatabricks Data + AI Platform · Databricks Lakeflow Jobs · GPT-4o +2

TelecommunicationsPredictive AnalyticsGenerative AI

Frontier Communications increases new logo sales 20% and cuts fiber pricing calculations from weeks to seconds with Databricks

Frontier Communications modernized its data foundation on the Databricks Data + AI Platform, unifying data in a secure lakehouse. Frontier's B2B sales team now uses AI-powered lead prioritization, driving a 20% increase in new logo sales; the wholesale business uses GenAI to analyze over 40,000 contracts for revenue opportunities; and fiber installation pricing calculations were reduced from weeks to seconds.

FCFrontier CommunicationsDatabricks Data + AI Platform · Amazon Web Services (AWS)

RetailNatural Language Processing

Natura unifies data governance across 200+ AI initiatives with Databricks Unity Catalog

Brazilian beauty company Natura standardized on Databricks and Unity Catalog after previously running siloed data warehouses (Redshift, SAS, BigQuery) across countries and departments. Natura now supports more than 200 initiatives on Databricks, governs 178 data products across 19 onboarded domains, and uses AI/BI Genie for natural-language data queries. CRM initiatives built on the governed data now generate 8% of Natura's revenue.

Natura· BrazilDatabricks Data + AI Platform · Unity Catalog · AI/BI Genie

RetailComputer VisionGenerative AILarge Language Models

Furniture.com Transforms Online Search with Databricks

Furniture.com unifies over 60 retail partners and 1.5 million SKUs on the Databricks Data + AI Platform, using Delta Lake, MLflow and Unity Catalog to run its ML lifecycle. Its Find It AI product-discovery tool uses generative AI to create a synthetic image representing shopper intent, then matches it against the product catalog for image-based search. A Collections model uses LLMs to automatically group related products, finding more than 16,000 collections across 50+ partners with no human intervention. Users who interact with Find It AI show a click-through rate 8x higher than baseline and a return rate 3.2x higher than baseline.

Furniture.comDatabricks Data + AI Platform · Delta Lake · MLflow +3

Consumer GoodsRetrieval-Augmented GenerationGenerative AIRecommendation & PersonalizationAgentic AI

Empowering Marketing Teams to Drive Greater Impact at Reckitt

Reckitt built an AI system called the Insight Engine on the Databricks Data + AI Platform, unifying consumer research, product reviews and social listening signals to give marketing teams faster, actionable insights. The system uses Databricks Model Serving to deploy multiple LLMs including OpenAI's ChatGPT-4 and Google's Gemini, AI Search for retrieval-augmented generation, and Agent Bricks AI Gateway for governance. Reckitt's marketing teams achieved a 40% improvement in task execution, a 40-60% reduction in time to develop campaign concepts, 60% faster concept development, and 30% faster ad adaptation and localization, with hundreds of marketers using the AI tools across the organization by the end of 2025.

ReckittDatabricks Data + AI Platform · Databricks Model Serving · OpenAI ChatGPT-4 +3

TelecommunicationsFraud & Anomaly DetectionMachine Learning

AT&T reduces fraud by up to 80% with the Databricks Data + AI Platform

AT&T migrated from a legacy on-premises, rules-based fraud detection system to the Databricks Data + AI Platform, moving to a unified lakehouse architecture. AT&T now runs over 100 ML models in production that use real-time data, automatic alerts and recommendations to protect its 182 million wireless customers from fraud including robocalls, robotexts, illegal unlocks and identity theft, reducing fraud by up to 80%.

ATAT&TDatabricks Data + AI Platform · Delta Lake · Microsoft Azure

TransportationNatural Language Processing

Hafnia modernizes maritime operations with Databricks Lakebase

Maritime tanker operator Hafnia built a 'data supermarket' on the Databricks Data + AI Platform and adopted Lakebase, a managed Postgres database natively integrated into Databricks, to run operational applications alongside analytics. This powers Hafnia's internal DNA Port operating portal and the Marvis AI copilot. Time to deliver production apps dropped from about two months to four or five days (90%+ reduction), and a 10-person data team now supports 10 departments, 200+ vessels and 4,500+ crew.

HAHafniaDatabricks Data + AI Platform · Lakebase · Delta Lake +4

TelecommunicationsGenerative AILarge Language ModelsConversational AI

NTT DOCOMO improves LLM usage analysis efficiency by 90% with Databricks

NTT DOCOMO built an internal 'LLM value-added platform' (approximately 10,000 monthly active users, 3 million monthly calls) and used the Databricks Data + AI Platform, including Model Serving for Azure OpenAI's GPT-4o and AI/BI Genie, to automate analysis of usage logs. This replaced manual Excel/Jupyter workflows, cutting monthly analysis work from 66 hours to 6 hours, a 90% reduction, while improving data governance via Unity Catalog.

NDNTT DOCOMO· JapanDatabricks Data + AI Platform · Azure OpenAI GPT-4o · Databricks Unity Catalog +2

TelecommunicationsMachine LearningConversational AI

Building the foundation for the 5G revolution: Digital Nasional Berhad

Digital Nasional Berhad (DNB), Malaysia's government-established 5G network operator, used the Databricks Data + AI Platform to build a cost-effective, high-performance data platform to process 5G network data at scale, achieving 82%+ populated-area coverage in two years. Using Delta Lake with a medallion (Bronze/Silver/Gold) architecture, Databricks Workflows for pipeline orchestration, serverless compute, Notebooks for team collaboration, Unity Catalog for governance, and MLflow for ML lifecycle management, DNB achieved 70% cost optimization and a 60-70% increase in data pipeline performance, and has begun building AI-powered chatbots giving network engineers real-time access to performance insights with geospatial visualizations.

DNDigital Nasional BerhadDatabricks Data + AI Platform · Delta Lake · Databricks Workflows +3

Technology & SoftwareConversational AIAgentic AIAI Model Development & MLOps

DXC Technology cuts platform TCO 30% and builds 11 AI agents using Databricks Data + AI Platform

DXC Technology, a global IT services company with fragmented systems from years of mergers, used the Databricks Data + AI Platform (Delta Lake, Unity Catalog, MLflow 3.0, and the Genie conversational assistant) to unify data across sales, HR, finance and project management. DXC built 11 AI agents (3 in production, 8 in pilot or development), reduced time-to-insight from months to days, and validated a 30% reduction in platform total cost of ownership.

DXC TechnologyDatabricks Data + AI Platform · Delta Lake · Unity Catalog +3