Databricks Assistant

Evidence mix: High 13 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Use cases (13)Related technologies (12)Products & vendor

IndustryManufacturing4Energy2Healthcare2Retail2Financial Services1Government & Public Sector1Transportation1

CountryBrazil2Philippines1Singapore1South Korea1Location not stated8

13 use cases

RetailGenerative AICode GenerationIntelligent Automation

Grupo Casas Bahia democratizes data at scale with Databricks

Brazilian retailer Grupo Casas Bahia migrated from a legacy SAS warehouse to Databricks, using Databricks Assistant to automate 80-90% of ETL script conversion, AI/BI Genie for nontechnical data access, and Unity Catalog for governance, cutting costs 70% and upskilling 107 nonengineering employees to use SQL and Python.

GCGrupo Casas Bahia· BrazilDatabricks SQL · Unity Catalog · Databricks Assistant +1

RetailGenerative AIIntelligent Automation

RDSolutions empowers retail pricing intelligence with Databricks

RDSolutions migrated its legacy Azure data warehouse pipeline to the Databricks Data + AI Platform, using Delta Lake, Unity Catalog and Databricks Assistant to process billions of retail pricing data points, cutting a data validation job from 4 days to 3 hours, a 97% improvement.

RDRDSolutionsDelta Lake · Unity Catalog · Agent Bricks +1

Government & Public SectorMachine LearningGenerative AI

Modernizing public services through citizen-first innovation

Singapore's Central Provident Fund Board built a Unified Data Platform on Azure Databricks to replace a limited on-premises data warehouse, training over 300 users on Databricks Notebooks and Databricks Assistant for collaborative analytics and machine learning, deployed on Singapore's Government Commercial Cloud 2.0 for public services supporting more than 4 million members.

Central Provident Fund Board· SingaporeAzure Databricks · Databricks Notebooks · Databricks Assistant +5

HealthcareGenerative AI

BAYADA Builds a Unified, AI-Ready Platform for Compassionate Care

BAYADA Home Health Care is consolidating three separate legacy data platforms (multiple practice management systems, an on-prem ODS, and Snowflake) and 65+ enterprise data sources into a single Databricks Lakehouse under its Data Modernization program, using medallion tiers, Lakeflow Jobs, Asset Bundles, and Unity Catalog governance. As part of the migration, BAYADA uses an LLM-powered code converter and Databricks Assistant to automate SQL and stored-procedure translation, and applies a machine learning-based data mastering accelerator to create golden Client, Payor, Candidate, and Referrer records. BAYADA reports roughly 30% better workload performance and cost efficiency versus its prior Snowflake environment, and is laying a governed foundation for AI agents supporting payroll validation, compliance monitoring, and operational insights, separately from its roadmap for AI-assisted chart review and risk prediction.

BAYADA Home Health CareDatabricks SQL · Lakeflow Jobs · Unity Catalog +1

ManufacturingPredictive AnalyticsConversational AI

Dongwon Improves Price Forecasting and Inventory Efficiency

Dongwon Group, a South Korean seafood, food, packaging and logistics conglomerate, adopted the Databricks Data + AI Platform to unify previously siloed data across business units and enable enterprise-wide AI-driven decision-making. Using Delta Lake and Unity Catalog, Dongwon built a raw material price forecasting model that reached approximately 96% accuracy and an inventory optimization system that saves billions of won per month, while AI/BI Genie and Databricks Assistant enabled natural-language data exploration for non-technical staff.

DGDongwon Group· South KoreaDelta Lake · Unity Catalog · AI/BI Genie +1

EnergyConversational AIGenerative AI

Sabesp Transforms Water Utility Operations with Lakehouse

Sabesp, Brazil's largest water and sanitation utility serving around 30 million people across 376 municipalities, modernized its legacy Oracle Exadata data warehouse by adopting Databricks, enabling a Data Mesh architecture across more than 23 business domains with Unity Catalog providing centralized governance and Databricks Asset Bundles standardizing CI/CD. Databricks' BDC Connector supports large-scale SAP data ingestion, while Databricks Genie and AI/BI Dashboards let business analysts and operational managers query data in natural-language Portuguese without SQL expertise. Foundation Model APIs give teams access to large language models for AI applications including AI-powered customer service and fraud detection. Sabesp reduced data product delivery cycles from months to weeks through domain-owned data products.

Sabesp· BrazilUnity Catalog · Databricks Asset Bundles · BDC Connector +4

HealthcareGenerative AI

A Modern Data Warehouse for Tomorrow's Healthcare Needs

Premier, a U.S. healthcare improvement company serving two out of three U.S. healthcare providers, migrated from a mix of Teradata, Azure Synapse and Oracle to Databricks SQL to support an AI-first strategy and deliver AI-ready data for products including Quality Enterprise (a benchmarking tool used by 20,000+ users) and INsights (an AI-ready analytics platform used by 77 health systems). Because Databricks SQL runs on the same unified platform as Databricks' AI and ML capabilities, Premier can prepare and serve AI-ready data directly from its warehouse. Premier's 500+ field consultants use AI features including Genie Code and Databricks Assistant to generate SQL queries and speed up analysis; the company reports patient flow analyses that once took days now complete in under three hours. Premier projects roughly $1M in annual savings, 30%+ improvement in ad-hoc analytics development, and 40% improvement in developer productivity for one of its first migrated teams.

Premier IncDatabricks SQL · Genie Code · Databricks Assistant

Financial ServicesFraud & Anomaly DetectionRecommendation & Personalization

Maya is simplifying banking for diverse populations

Maya, the Philippines' leading fintech company, partnered with Databricks to modernize its data architecture into a unified lakehouse on Delta Lake, centralizing 100% of its data for real-time access and AI scalability. Maya's ML-powered underwriting tools cumulatively disbursed $2.1 billion in loans by year-end 2024. AI-driven fraud detection, combining transactional sequence embedding, network analysis and predictive modeling, achieved up to a 98% reduction in fraud losses. Hyperpersonalized, AI-driven marketing campaigns increased average revenue per user (ARPU) by 45%. Using Unity Catalog for governance and automated ETL pipelines, Maya also achieved a 28% increase in storage capacity without a rise in costs.

Maya· PhilippinesDatabricks · Delta Lake · Unity Catalog +3

EnergyMachine LearningAI Model Development & MLOps

A Journey Towards Unified Data Governance at bp

bp implemented Databricks Unity Catalog to unify data governance across data previously spread across disparate systems, migrating over 270 Databricks workspaces from two separate data hub platforms and 15 standalone instances, serving 10,000+ users across Finance ERP, Customer and Products, Production and Operations, and Enterprise business entities. The migration, run in four phased quarters, delivered centralized governance, granular row/column-level access control, and automated column-level data lineage and audit logs. bp expects the consolidation to save nearly $1 million annually plus roughly $4,000 weekly by eliminating manual Overwatch job management, and the migration unlocked Delta Sharing, SQL Serverless Warehouses, and further AI features like model serving and fine-tuning.

BPbpDatabricks Unity Catalog · Delta Sharing · SQL Serverless Warehouses +2

TransportationNatural Language Processing

Hafnia modernizes maritime operations with Databricks Lakebase

Maritime tanker operator Hafnia built a 'data supermarket' on the Databricks Data + AI Platform and adopted Lakebase, a managed Postgres database natively integrated into Databricks, to run operational applications alongside analytics. This powers Hafnia's internal DNA Port operating portal and the Marvis AI copilot. Time to deliver production apps dropped from about two months to four or five days (90%+ reduction), and a 10-person data team now supports 10 departments, 200+ vessels and 4,500+ crew.

HAHafniaDatabricks Data + AI Platform · Lakebase · Delta Lake +4

ManufacturingPredictive AnalyticsMachine LearningAgentic AI

TK Elevator: Moving Beyond with Data + AI Driven Service Intelligence

TK Elevator (TKE), one of the world's largest providers of elevators, escalators and vertical transportation systems, adopted the Databricks Platform to unify and process more than 500 million IoT telemetry events daily from connected elevators across 30+ countries, moving from reactive to predictive maintenance. TKE's MAX platform generates predictive insights that feed actionable guidance to field technicians via its Digital Operations Center (DOC), which generates 30,000-40,000 tickets annually and has reduced technician troubleshooting time on call-backs and unplanned shutdowns by up to 20%. The platform scaled from 3 to over 40 markets (10x expansion), cut data pipeline delivery from months to weeks, and reduced data sharing time with internal/external consumers from three months to three days (90% reduction). TKE uses Delta Lake, Delta Sharing, Lakeflow, Unity Catalog, Databricks Assistant, MLflow, AI Gateway, Vector Search and Model Serving, and is exploring agentic AI to combine technical, service and commercial context in real time.

TK ElevatorDelta Lake · Delta Sharing · Lakeflow +6

ManufacturingConversational AI

HP uses Databricks AI/BI Genie to enable self-serve analytics across the enterprise

HP's Analytics and Insights, product management and Digital GTM teams adopted Databricks AI/BI Genie to let business users ask natural-language questions of billions of telemetry events instead of waiting on engineers to build dashboards or write SQL, improving efficiency in analyzing product, sales and customer patterns by 40-50% and empowering thousands of users with self-service analytics, governed by Unity Catalog role-based access control.

HPHPDatabricks AI/BI Genie · Databricks Assistant · Unity Catalog +1

ManufacturingRetrieval-Augmented GenerationConversational AINatural Language Processing

Lippert Improves Customer Support with GenAI

Lippert, a $3.8 billion global manufacturer of components for RV, marine and automotive brands, used Databricks and Agent Bricks to consolidate fragmented data into a single lakehouse and deploy AI agents for customer support. An AI assistant trained on product manuals, technical case history and field-expert videos surfaces troubleshooting guidance for call center agents in real time, cutting new-agent ramp time from six months to four weeks (an 85% reduction). Using Agent Bricks' evaluation framework and synthetic data, model accuracy for the support agent improved from 33% to 84% within weeks. AI also analyzes thousands of support calls daily for coaching and quality scoring (versus a prior manual sample of 100 calls/month) and automates call summarization into Salesforce. The initiative is expected to save millions per year and reclaim hundreds of thousands of hours, with new agents planned for HR, warranty and supply chain.

LILippertDatabricks · Agent Bricks · Unity Catalog +5