Financial ServicesAgentic AIHybrid

BC Card Unifies Payments Data to Power Innovation

BC Card· South KoreaDelta Lake · Databricks SQL · Unity Catalog +1

BC Card, a South Korean payments company serving more than 40 client companies and 36 million members, adopted the Databricks Data + AI Platform to unify previously siloed data search, processing, analysis and visualization environments. It built an internal AI agent that learns from metadata and usage patterns to help business users locate data, reduced data processing time by 90%, cut marketing data-error costs by more than 50%, and lowered platform operation costs by 60%, while complying with Korea's data protection laws via Unity Catalog governance controls.

Overview

BC Card, a South Korean payments company serving more than 40 client companies and 36 million members, adopted the Databricks Data + AI Platform to unify previously siloed data search, processing, analysis and visualization environments. It built an internal AI agent that learns from metadata and usage patterns to help business users locate data, reduced data processing time by 90%, cut marketing data-error costs by more than 50%, and lowered platform operation costs by 60%, while complying with Korea's data protection laws via Unity Catalog governance controls.

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The challenge

Fragmented legacy systems made it difficult to access and act on data quickly, limiting both operational efficiency and responsiveness. The company's systems were siloed, with data search, processing, analysis and visualization all separated.

The solution

Agentic AI

Sources

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