AI/BI

12 use cases using this technology

12published use cases

7industries

3countries on record

Conversational AI

top AI capability

Evidence mix: High 12 · Medium 0 · Low 0 — bands are computed from each record's evidence signals.

Industry

Country

12 use cases

Technology & SoftwarePredictive AnalyticsRecommendation & Personalization

Turning audience insights into revenue gains

Sovrn unified Commerce and Ad Exchange data on the Databricks Data + AI Platform with Unity Catalog governance across 30+ AWS accounts, powering AI-driven audience targeting and traffic shaping that increased publisher yield by 30%, cut infrastructure costs 70% and made data pipelines 5x faster.

SovrnDatabricks Data + AI Platform · Unity Catalog · Delta Lake +2

Travel & HospitalityConversational AIGenerative AI

Virgin Atlantic Elevates Travel Experiences with the Databricks Data + AI Platform

Virgin Atlantic unified data across commercial and finance teams on the Databricks Data + AI Platform, using AI/BI Genie for natural language queries and Unity Catalog for governance, reducing booking analysis from weeks to hours.

Virgin Atlantic· United KingdomDatabricks · Agent Bricks · AI/BI +1

HealthcarePredictive AnalyticsDocument Intelligence

Automating 100K+ Medical Codes for Faster Reimbursement

CodaMetrix's AI-powered Contextual Coding Automation Platform, CMX CARE, automatically translates clinical documentation into billable medical codes, processing over 300K patient encounters daily on the Databricks Data + AI Platform. The company reduced manual coding by 70%, cut coding-related denials by 60%, improved operational efficiency by 40%, and lowered AWS compute costs by 30%.

CodaMetrixDatabricks · Delta Lake · Unity Catalog +6

Life SciencesConversational AI

Protecting Crops Today to Feed Billions Tomorrow

Syngenta built Gaia, the first crop protection R&D data platform for analytics and innovation, on Databricks to unify siloed data across 70-plus countries. The platform cut data access times from as long as nine months to minutes, reduced time to value by 70%, decreased engineering costs by 50%, and now publishes over 200 data products handling more than 2 million queries per month.

SyngentaDatabricks · Delta Lake · Unity Catalog +3

Financial ServicesPredictive Analytics

Kard Drives Customer Loyalty

Kard, a commerce media network for retail, restaurant and convenience brands, adopted the Databricks Data + AI Platform to unify data engineering, analytics and governance after legacy systems struggled with billions of transactions. Ingestion of 4 billion transactions dropped from weeks to an hour, and Kard estimates Databricks is 10x more cost-effective than their legacy MongoDB infrastructure.

KardDatabricks · Delta Lake · Unity Catalog +6

Technology & SoftwareMachine Learning

Bringing Fraud and ROI Insights Into Every Leasing Decision

Snappt, a rental applicant trust platform, used Databricks AI/BI to embed self-service analytics dashboards directly into its product, launching production-ready reporting in about a week. Built on Databricks SQL and Unity Catalog with row-level security, the embedded dashboards give hundreds of property admins real-time visibility into fraud rates, aggregated applicant insights and bad-debt risk, correlating with a roughly 30% higher retention rate for feature-activated accounts.

SnapptDatabricks SQL · Unity Catalog · AI/BI

RetailRecommendation & Personalization

Ibotta Boosts Rewards With Unified AI

Ibotta consolidated complex, expensive tooling for its digital rewards platform onto the Databricks Data + AI Platform. Teams use Databricks AI Search to surface more relevant offers to shoppers, driving higher engagement while cutting latency, and rely on AI/BI, Lakeflow Jobs, a feature store, and Model Serving to democratize advanced analytics across the organization. Unity Catalog secures multi-partner data, letting engineers and analysts build trusted AI-powered experiences and deliver cashback rewards.

IbottaAI Search · AI/BI · Lakeflow Jobs +2

RetailAgentic AIConversational AI

Cafe24 Scales E-Commerce Growth With Data and AI

Cafe24, Korea's largest online shopping mall platform supporting more than 2 million brands, consolidated fragmented data (300+ GB of daily logs across 700+ tables) onto the Databricks Data + AI Platform to standardize KPIs and connect analytics directly to operational execution for its Cafe24 PRO service. Data flows through a medallion-architecture lakehouse governed by Unity Catalog, with Agent Bricks, Databricks' multi-agent AI framework, decomposing complex analytical tasks across specialized AI agents that collaborate on reasoning, analysis and execution for promotions, merchandising and marketplace operations. Business users access insights through BI dashboards and natural-language interfaces. Over a six-month period, brands using Cafe24 PRO saw a 24% increase in total revenue, a 64% increase in average order value, and a 36% increase in new customers; manual marketplace operations work dropped from more than three hours to under five minutes per marketplace.

Cafe24· South KoreaAgent Bricks · Unity Catalog · AI/BI

Financial ServicesConversational AI

Scaling Real-Time Lending and Analytics for Vivriti Capital

Vivriti Capital, an Indian fintech NBFC providing structured debt solutions, migrated from Amazon Redshift and an internally built open-source data platform (Spark, Airflow, custom orchestration) to Databricks in an eight-week phased migration covering roughly 20 workflows and 50+ pipelines. Databricks SQL now powers analytics and regulatory reporting separated from transactional lending systems, with governed lakehouse tables providing built-in lineage and time-travel for RBI/SEBI audit requirements. Vivriti uses Databricks Genie for semantic search and conversational analytics, replacing an in-house text-to-SQL solution, and is building toward AI-assisted underwriting, automated credit checks, fraud detection and borrower de-duplication within real-time latency requirements. The company reports roughly 25-30% lower total cost of ownership and about 20% faster SQL performance after the migration.

Vivriti Capital· IndiaDatabricks SQL · Databricks Genie · AI/BI

HealthcarePredictive Analytics

How Bupa Australia Unified Health Data and Accelerated Analytics 8x with Databricks

Bupa Australia consolidated fragmented legacy platforms, accumulated through decades of acquisitions, onto the Databricks Data + AI Platform with Unity Catalog governance, building the Bupa Data Platform (BDP) over a three-year program. BDP powers a governed customer 360 (a 'digital health twin'), a personalization engine sourcing roughly 1,500 data features to power campaign decisioning across millions of customer touchpoints, and predictive health analytics using machine learning models to identify emerging health risks such as indicators of prediabetes, informing personalized preventative health plans, all built on explicit customer consent. Bupa reports consolidating more than 90% of business data onto a single governed platform, delivering data and analytics outcomes over 8x faster than three years prior, and identifying double-digit millions of dollars in opportunity from the transformation.

Bupa AustraliaUnity Catalog · AI/BI · Genie

RetailConversational AI

Coop Reaches 30% Retention with "AskCap", a Databricks Genie Assistant Born From a Hackathon

Retail cooperative Coop turned an internal hackathon prototype into AskCap, an AI assistant built on Databricks Genie and governed through Unity Catalog, that lets employees query enterprise data in natural language directly inside Microsoft Teams. Category managers use it for point lookups such as checking market share of specific products, and it has reached a 30% retention rate among internal users interacting with it.

CoopDatabricks Genie · Unity Catalog · Delta Lake +1

ManufacturingPredictive Analytics

Trackunit Builds IrisX on Databricks, Giving Construction Customers 5x Faster Time-to-Market

Construction telematics company Trackunit unified previously siloed Finance, Engineering and RevOps data (6 million connected machines, 3 billion data points processed daily) onto the Databricks Data + AI Platform, then exposed that capability to customers through its IrisX platform. OEMs, rental and construction companies building on IrisX see 5x faster time-to-market than building their own data architecture, and Trackunit is extending the platform toward predictive maintenance using Databricks Genie and Agent Bricks.

TrackunitDatabricks Data + AI Platform · Unity Catalog · AI/BI +3